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Negotiation 
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Win/Win! - The Art of Negotiating Conflicts
Win/win is an attitude, not an outcome. - Don Boyd As long as there is life, there will always be conflicts to resolve. This truth is both universal and infinite! Out of the crib and into the grave...conflicts do exist and it is the way of mankind to resolve our differences and learn ...

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Use the Pivot Technique to Defend Your Price
I just love Ferris wheels. They are generally huge, have the ability to take you way up into the sky and then always bring you safely back down to earth. If you've ever taken the time to look at how a Ferris wheel is built, then you already know about one of the key negotiating techniques that top ...

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Be Stingy with Discounts
Speaking of discounts, I'm reminded of what I once heard from a great entrepreneur from my home state of Georgia, Ely Callaway. (Callaway passed away in 2001.) Early in Ely's career, he ...  Read More>>>
Follow the Bouncing Price
A Price Is Not A Fixed Thing Inexperienced sales negotiators often enter into a negotiation thinking that the price of something that they are trying to buy or sell is fixed - it's set in concrete ...  Read More>>>
Stand Your Ground
So there you are: the classic sales negotiator in the headlights. You've got a firm fixed price that you've been told to not budge on and yet you know that you're getting ready to start a ...  Read More>>>
Quick Close Negotiating
I'm pretty sure that any sales negotiator who was given a choice would always choose to close a deal quicker rather than slower. Sure, there are probably some masochists out there, but let's ...  Read More>>>
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Defend Your Prices More Effectively
In sales seminars I often ask the question: How often do your customers and prospects tell you that your prices are too high? Typical answers: all the time; ...
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What's Management's Role in Pricing
Pricing is one of the most difficult and frustrating duties a manager must deal with. Pressure comes from all sides. Both the sales force and the customer base can be ...
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When Does A Negotiation Start?
While working with one of my sales negotiations students the other day I was asked a great question that I don't often hear. The student had reported that she was ...
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